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RKWare.com Support
Frequently Asked Questions
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Q:
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I reformated or upgraded my computer and the program is no longer registered and my key doesn't work! What's wrong and what can I do?
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A:
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Our software generates a serial number based on your computer. If drastic changes are made to your computer, the software may think that it got moved to a different computer and will require a different key. A new key can be obtained at the Password Request Page.
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Q:
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My Question isn't answered here. What can I do?
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A:
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You can always contact our Support Team at support@rkware.com, and we will be happy to answer whatever questions you may have and work to resolve any issues you are experiencing.
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